1. Who we are and when these terms apply

G2U.nl and G2U.io (together: G2U) are a service of Broeze Holding BV, located at Lupine-oord 6D, 3991 VJ Houten, the Netherlands, registered with the Dutch Chamber of Commerce under number 32136612 and VAT number NL819571295B01. You can contact us at info@g2u.io.

These terms apply when you request a short link or QR code through G2U, create an account or otherwise use the service. Any mandatory statutory rights available to consumers remain unaffected.

2. The service

G2U allows you to turn a long web address into a short URL and download QR codes in available file formats such as PNG, WebP and SVG. With an account, you can use features such as a custom short code and logo, manage links, change the destination URL and view click statistics. Not every feature is available in every file format; for example, an SVG QR code does not contain an uploaded logo.

Requests made without an account are reviewed for security purposes first. The short link becomes active only after G2U has approved the request. G2U may improve, change or replace features, subject to any mandatory statutory rights.

3. Accounts, short codes and QR codes

• You must provide accurate information and keep your login details confidential.
• You are responsible for activity performed through your account, unless the misuse demonstrably cannot be attributed to you.
• Short codes are generally assigned on a first-available basis. A short code does not grant any trademark, trade-name or other exclusive right.
• After deletion or termination, a short code may later become available again.
• You must test a short link and QR code before publication, printing or distribution and keep your own copy of the original web address and any important QR files.

4. Responsibility for links and logos

You are responsible for the destination URL, short code, reference text and uploaded logo you choose. You warrant that you are entitled to use this information and these files and that the link and its destination do not violate the law or the rights of others.

You may not use G2U for:

• phishing, fraud, deception, spam, malware or other harmful software;
• illegal content or activities, threats, or unlawful discriminatory or hateful content;
• infringement of copyright, trademarks, privacy or other third-party rights;
• circumventing security measures, access blocks or moderation decisions;
• unauthorised bulk processing, scraping, overloading, attacks or disruption of G2U;
• impersonating another person or organisation.

5. Review, restriction and removal

G2U uses technical checks, including spam and security checks, and may manually review requests or existing links. G2U may reject a request or restrict, deactivate or remove a short link, QR code or account where:

• these terms or the law have been violated;
• a link creates a security, fraud or reputational risk;
• G2U receives a sufficiently substantiated notice or a valid order from a competent authority;

This is necessary to protect the service, its users or third parties.

G2U may act immediately in urgent situations. Where reasonable and legally permitted, the affected user will be told why the measure was taken. The user may submit a reasoned objection to info@g2u.io. G2U applies its measures diligently, objectively and proportionately.

6. Reporting illegal or harmful links

You can report a potentially illegal or harmful short link to info@g2u.nl. Please include:

• the complete G2U short link;
• why you believe the link is illegal or harmful;
• relevant facts, evidence and, where possible, the applicable legal rule;
• your name and email address, unless the law allows these details to be omitted;
• a statement that you are submitting the notice in good faith and that the information is accurate to the best of your knowledge.

G2U will confirm and assess a sufficiently specific notice as quickly as reasonably possible and will inform the reporting party of its decision where contact details are available and the law permits this.

7. Intellectual property

The G2U website, software, branding and other components are protected by intellectual-property rights. You receive only the limited right to use the service in accordance with these terms.

You retain the rights to your own logo and other materials you provide. For the duration of your use, you grant G2U a non-exclusive, royalty-free right to process and store these materials and display them in your QR codes.

8. Availability and link lifetime

G2U is designed to keep short links available without a preset expiry date and aims for 99.98% annual availability. This percentage is an operational target and not a separate service-level agreement or absolute guarantee unless expressly agreed in writing.

Maintenance, outages, internet or hosting problems, cyberattacks, force majeure and third-party services may affect availability. A short link may also end when you delete it, these terms are breached, the link is unsafe or unlawful, a competent authority requires it, or G2U discontinues the service.

G2U makes reasonable backups but cannot guarantee that data will never be lost. You should therefore retain your own copies of important URLs and QR codes.

9. Destination websites

A G2U link redirects to a website operated by the user or a third party. G2U does not control or endorse that destination and is not responsible for its accuracy, safety, availability or legality. Visitors should exercise appropriate caution before sharing information, downloading files or making payments.

10. Click statistics and privacy

Click statistics are indicative and may be incomplete or inaccurate due to bots, privacy settings, network configurations, blocking or technical errors. Statistics do not guarantee any particular result.

When providing and securing the service, G2U may process technical data including date and time, IP and device information, and information about how the link was accessed. Further details are available in the Privacy Statement and Cookie Policy.

11. Liability

To the extent permitted by law, G2U is liable only for direct and foreseeable loss resulting from a failure attributable to G2U. G2U is not liable for loss caused by the destination website, incorrect use, an incorrectly entered URL, failure to test a QR code in advance, data loss or circumstances outside G2U's reasonable control.

For business users, G2U is not liable for indirect or consequential loss, loss of revenue or anticipated savings, reputational damage or loss of data. G2U's total liability to a business user is limited to €500 per calendar year.

These limitations do not apply in the event of intent or deliberate recklessness by G2U and do not limit liability or consumer rights that cannot lawfully be excluded.

12. Duration, termination and changes

You can stop using the service and delete your links through the available account features. You can request deletion of your account by emailing info@g2u.nl. G2U may terminate the service or an account on the grounds described in section 5. If G2U discontinues the entire service, it will provide advance notice where reasonably possible.

G2U may amend these terms because of changes to the service, security requirements or the law. The current version is published on the website. Material changes will be communicated by appropriate means. Changes to an ongoing consumer contract apply only to the extent permitted by law.

13. Governing law, complaints and language

These terms are governed by Dutch law. Disputes will be submitted to the competent Dutch court. Consumers retain the protection of any mandatory law and the competent courts of their country of residence where applicable.

Questions, complaints, reports and objections can be sent to info@g2u.nl. G2U aims to provide a substantive response within a reasonable period.

If the Dutch and English versions differ, the Dutch version prevails, unless mandatory law provides otherwise.